Meet, Assist & Transfer
At Tourisiana Travel, we think that the Meet & Assist & hotel transfer process is someone's first impression of your company & of Egypt, & ought to provide a variety of vital services. Accordingly, our Tourisiana Travel uniformed professional representatives:
- Offer guests the warmest welcome upon their arrival, whilst smoothing and speeding up all arrival procedures, including pre-purchase of visas at the airport at request, relieving guests from involvement in any of the administrational tasks of an arrival in Egypt, either at the airport or the hotel.
- Protect the guest from being "hassled" at any point.
- Ensure the guest is fully informed about his upcoming stay in Egypt.
- At all times, to make the guest feel safe and comfortable, knowing he is in reliable hands.
WHAT IS THE "Tourisiana Travel DIFFERENCE" FOR MEET & ASSIST SERVICES?
- Tourisiana Travel Airport Representatives wear clean, smart uniforms at all times.
- A Tourisiana Travel sign (or sign with your company logo, if provided from your side), clearly marked with the guest's name, ensures easy recognition upon arrival.
- Tourisiana Travel Representatives always offer to carry the guest's hand luggage.
- Visa stamps are always pre-purchased prior to the guest's arrival (for authorized nationalities), to minimize waiting time.
- The guest will never have to deal with his bags - from luggage carousel to vehicle, they are completely handled by his Tourisiana Travel Representative.
- A Tourisiana Travel Meet & Assist includes all necessary tips for porterage at the airport, so the guest is never "nickel-and-dimed" for small change.
- Assistance with all necessary airline procedures in case of lost or damaged baggage, and all further follow-up required to obtain delayed luggage thereafter.
WHAT'S SPECIAL ABOUT AN TOURISIANA TRAVEL TRANSFER AND HOTEL CHECK-IN?
- Special Tourisiana Travel welcome pack for every guest including general information on Egypt, local customs, weather, maps, language, and health guidelines.
- All vehicles used by Tourisiana Travel undergo strict Quality Control procedures to ensure they are clean, modern, and air-conditioned.
- Tourisiana Travel Representatives fill in all necessary hotel registration forms for the guest.
- Through our good relations with the Front Office desks of Cairo's top hotels, we ensure the best possible room assignment for the guest.
- A Tourisiana Travel check-in includes all porterage tipping required at the hotel, plus follow-up with the Bell Captain to ensure timely delivery of luggage to the room.
- Where Tourisiana Travel has booked the accommodation, our Representative will not leave the hotel before personally calling the guest in his room to make sure everything is to his satisfaction - and dealing with any concerns on the spot should there be a problem.
WHAT ABOUT VIP SERVICES?
Sometimes even a regular Tourisiana Travel arrival procedure is not enough for your most important guests. In such cases, we can implement special VIP Meet & Assist:
- Swift passage through Passport Control, without the usual waiting in line.
- Mercedes limousine for all individual transfers.
- Cold towels and chilled mineral water on the transfer vehicle.
- Long-stemmed rose for ladies.
- Any other VIP service requested by our clients or guests.